Divisions - Director
Important Updates from Information Technology Services
Student Printing for Fall 2008
Starting with the Fall 2008 semester, a print management solution will be fully implemented to our student population. This has come after more than one year of discussion, planning, testing, analysis of four semesters of print usage, and a survey of our peer institutions. A free print allowance of 1,200 duplex pages will be provided to each student each academic year. If a student exceeds the printing allowance, pages will be billed to Denison Dollars at $.03 per side when printing duplex and $.04 per single sided page. Students will now access a web page to virtually release a print job to any printer, public and departmental computer labs included. Swiping a Denison ID card at four public printing stations in Fellows 100, the Library, and Curtis and Huffman computer labs will also be required to ensure a document does not print until the student is physically present at the station. This will help secure documents for students when the printing of documents to one of these four Denison public print stations is initiated on a personally owned laptop from a remote location (e.g. a dorm room), another service recently made available to the student population.
You can find more information about the print management solution at http://denison.edu/printing
Additionally, our Help Desk is available to answer questions at x6395 or helpdesk@denison.edu.
New ITS Help Desk Services - The Student Support Annex
We are proud to announce expanded services for our students in support of personal computing. Located in Fellows Hall and serviced through our main ITS Help Desk, the Student Support Annex provides more in-depth assistance for personal laptops. This assistance may include personal computer clean up, diagnosis of problems on personal laptops, re-installation of an operating system, help with software installation from our software center, virus removal, and assistance with backing up important files. Students with personal laptop computing problems may seek help by stopping by the Help Desk in Fellows Hall or contacting the same at x6395 or helpdesk@denison.edu.