Support - How Do I . . .?

Use Mailing Lists

Mailing lists are used to send messages to groups of people through the listserv function on our mail servers.

Accessing a Mailing List

Go to the Denison Mailing Lists web form at https://listserv.cc.denison.edu/.
Click Login at the top left of your screen. Enter your email address and email password.
Click Login.
Click the Home tab located in the top middle of the window.

Creating a Mailing List

Go to the Denison Mailing Lists web form.
Enter your email address and email password in the form.
Click Login.
Click the Create List tab to create a list. Scroll down to find the form for entering the request.
Fill in the requested information. Don't leave any boxes blank.
Click Submit.
Customize your list, if you desire.

The request goes to the email administrator, who checks the mailing list name to ensure that the name:

is not a common one that lends itself to become a target of spammers.
is not a duplicate of an existing mailing list name.
is descriptive of the list's use.

The Email Administrator will notify you that your maillist has been accepted. Also in the email is a password, which you do not need if you have a Denison email account.

As soon as you receive the email approval, you can use your list.

Adding a Subscriber to a Mailing List

Log into the Denison Mailing Lists web form.
Click the Home tab.
Click Admin next to the list to which you want to add subscribers.
Click Review Members and scroll towards the bottom of the window.
Enter the email address and name of each subscriber (username@domainname first name last name). Check quiet if you do not wish the subscriber to receive an automatic email informing them that they have been added to the mailing list.
Press Add.
To add several subscribers at once, press Multiple Add.
List the email addresses and names of all the subscribers as indicated by the example shown (remove the sample lines) and press Add Subscribers. Remember to click quiet if you do not wish the subscribers to receive an automatic email informing them that they have been added to the mailing list. A list of all subscribers appears. You can make corrections by clicking on an email address.

Customizing a Mailing List

Log into the Denison Mailing Lists web form.
Click Home tab.
All the lists of which you are a member or of which you have control are shown on the left side of the window. An Admin button appears next to the lists you control.
Click the Admin button next to the list you want to modify.
A window appears with general information about your list. On the left hand side appear the owner and moderators of the list. Moderators have the ability to send messages to the list.
Click on one of the options on the left panel to customize your list.
- Review Members - Add or delete subscribers. A notification is automatically sent to users when they are added or removed from a list, unless you check the quiet button.
- Edit List Config
  - List Definition - allows you to define or see:
    - Who can send to the list
    - list subject
    - list topic
  - Sending/Reception
    - Shows who can send to the list
    - Make list a digest, so that email is scheduled
    - Determine digest schedule
    - Specify reply address
    - Add a subject tag
  - Privileges - Specify who can view the list and who can subscribe and unsubscribe addresses
  - Archives - See what the current settings are on the archives
  - Bounces - Define how you want bounced messages handled
  - Data sources - Define any special data sources for this list
  - Miscellaneous - Set reminder frequency and protection methods
- Customizing - Edit automated notices and attachments.
- Manage Archives - Allows you to remove old archives. All lists are archived. They are set to a default and are limited in space. On an active list you may get a warning when the list archive gets close to its quota. Quota sizes are set to a default. If you need more space, contact the Email Administrator.
- Bounces - View bounced subscriber addresses.
- Create Shared - To create shared spaces (not implemented at this time).
- Remove List - Only the email administrator can remove lists.
- Moderate - Reject and accept messages for distribution.

Deleting a Subscriber from a Mailing List

Log into the Denison Mailing Lists web form.
Click the Home tab.
Click Admin next to the list you want to modify.
Click Review Members.
Click the email address of the subscriber you want to delete.
Click Unsubscribe the User.
Check the quiet box if you do not want to send an unsubscribe notification to the user.
Click Update.

Deleting Archives for a Mailing List

Log into the Denison Mailing Lists web form.
Click the Home tab.
Click Admin next to the list you want to modify.
Click Manage Archives.
Click the date of the archives you want to delete.
Click Delete Selected Month(s). A window will pop up asking if you really want to delete the archive.
Click the OK button.
At this point, you are asked if you wish to download the archive before you delete it. If you wish to download the archive, click OK. If you do not wish to download the archive, click Cancel. To verify that the archive is gone, refresh the window.

Removing or Renaming a Mailing List

Notify the Email Administrator if you want to remove or rename a mailing list.