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Set Up a Vacation Filter

A vacation filter is set up to reply automatically with an "away" message to anyone who sends an email message to your account. Below are the instructions to set vacation filters. Don't forget to disable the filter once you return.

Note: You must close all other email clients before logging into webmail or your vacation filter will not be accepted.

  1. Log in

    Log into webmail.

  2. Select Filters

    Click the Filters option in the menu.

    Click Filters
    Figure 1: Webmail main page
  3. Choose Vacation

    Click the Vacation button.

    Choose Vacation
    Figure 2: Existing Rules screen
  4. Set up filter
      1.    Make sure your email addresses are listed in the first box.
      2.    Fill in any addresses you do not want vacation messages sent to in the second box.
      3.    For "Do not send responses to bulk or list messages?" make sure the box is checked.
      4.    "Number of days between vacation replies" is best set at 7.  This means that even if someone sends you a message every day for 2 weeks, they will only receive the vacation message once a week.
      5.    Fill in a subject, e.g. "On vacation"
      6.    Add your vacation message to the Reason box.
      7.    Click on Save, then Save a second time (Yes, you have to click on Save twice.  This is a known bug.)
      8.    Click Return to Rules list or click on the Filter Rules icon.
      9.    To enable the vacation filter click on "disabled - click to enable" link or click on the red X in the Enabled column.

  5. Disable Your Filter

    In Webmail, to disable a vacation filter, click on the Filters icon.  Then click on the green check in the Enable column for the Vacation rule.  This should change the green check to a red X indicating that the filter rule is turned off.