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Support - How Do I . . .?

Windows VPN Installation

Hardware Requirements
Pentium II or better processor
64 MB of RAM (256 MB recommended)
50 MB of hard drive space free

Operating System Requirements
Windows 2000
Windows XP

1. Close all other opened programs and applications.
   

   Programs like virus scanners and spyware detectors can interfere with the installation process.

2. Download the Installer
   

   Click here to download the Denison VPN Client installer. A file download window will appear. Click Run (or Open) to automatically launch the Denison VPN Client installer.
   

   Figure A: File download

3. Security warning
   

   In newer versions of Windows XP, you may see a security warning. Ignore by clicking Run to continue with the installation process. 

   Figure B: Security Warning

4. Installation
   

   You should now see the Denison VPN Client Setup window.

   Some personal firewall products are not compatible with the Cisco Security Agent that the Denison VPN service uses. To avoid problems, indicate in the drop-down menu if you have a personal firewall (e.g. Zone Alarm, BlackIce Defender, eTrust EZ Armor, McAfee Personal Firewall, Norton Personal Firewall). The personal firewall built into Windows XP and 2000 is fully compatible, and therefore you may select the "I do not have a personal firewall" option to gain added security benefits. External firewalls cause no problems.

   Figure C: 3rd party firewall selection

5. Installation in progress
   

   The program will now install the appropriate software on your computer. Several windows will appear and disappear while the setup program installs the VPN client and CSA software. Depending on your computer, the install may take some time to complete. In some cases, the CSA software will need to disable virus scanning software in order to complete the installation. In these cases, you will see a dialog box; click OK to continue. 

   Figure D: Security warnings

6. Installation complete
   

   Your installation is now complete. A dialog box will appear asking you if you want to restart your computer. You must restart your computer before using the VPN software. Click Yes to restart your computer now, or No if you want to restart the computer later. 

   Figure E: Installation is complete

7. Use the VPN Client
   

   Windows XP The VPN Client is located at Start >> All Programs >> Denison VPN Client >> Denison VPN Client.

   Windows 2000 The VPN Client is located at Start >> Program Files >> Denison VPN Client >> Denison VPN Client

For more information, contact Computing Services.
© 1999-2007, Denison University
Last modified: Friday January 11, 2008 11:57:26