Removing McAfee

Active, up-to-date antivirus software is required for all computers connecting to Denison's network. Denison provides McAfee VirusScan. Should you wish to remove McAfee VirusScan, you will need to complete the steps below. Please be sure to re-install active, up-to-date anti-virus software immediately. Antivirus software is critically important today. Install effective software and keep it up to date!

Windows with ePolicy Orchestrator Agent

Follow these steps to remove McAfee from a Windows computer:

1. For McAfee VirusScan 8.5 (previous versions do not require this step): Open the VirusScan console from the Start Menu or the Task bar icon.  Open Access Control properties and uncheck “Prevent McAfee Services from being stopped”.
   
   
2. Open the Windows Control Panel for Add/Remove Programs (Vista and 7 call this Programs and Features). This step must be completed immediately following step one.
   
   1. Uninstall McAfee Anti-Spyware.
   2. Uninstall McAfee VirusScan.
      
      
3. Remove ePolicy Orchestrator. From the Windows Start menu, select "Run" and type (or copy and paste) the following..
   
   For 32-bit systems:  "C:\Program Files\McAfee\Common Framework\FrmInst.exe" /remove=agent
   For 64-bit systems:  "C:\Program Files (x86)\McAfee\Common Framework\FrmInst.exe" /remove=agent
   
   A message box will appear with log information and an indication that removal is complete.
   
   
4. Restart the computer.

Macintosh OS X

1. Remove the old EPO agent with the Terminal application.
   To find Terminal: click on Spotlight (the magnifying glass icon in the upper right-hand corner) then type "terminal". Wait a couple seconds, and then click on the application called "Terminal".
   
   
2. Run the Uninstaller in the Terminal window. Type or copy the following commands (from sudo to the end of the line):
   
1. sudo sh /Library/NETAepoagt/cmduninst
2. sudo sh /Library/McAfee/cma/uninstall.sh
   
   
3. Download VirusScan8.6.1_Uninstaller.zip [zip] to your Desktop
   
4. Open the downloaded .zip file.
   This will extract "VirusScan Uninstall.command" to the Desktop.
   
   
5. Double-click the "VirusScan Uninstall.command" file. When prompted, enter the administrator password and allow the terminal window to run until it says "Process Completed".

If you have any trouble removing McAfee, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.