Student Accounts Frequently Asked Questions

Frequently Asked Questions

Listed below are some of the most frequently asked questions of Student Accounts. If you cannot find your question answered here, please get in touch with us.

When will I be billed for Fall 2013 and Spring 2014?

Tuition bills for the Fall semester are usually produced the first working day in July. However, Fall 2013 bills will be produced on July 8, and will be due three weeks later (July 29, 2013).

Tuition bills for the Spring semester are produced the first working day of December (December 2, 2013) and are due three weeks later (December 23, 2013).

How will I receive my Statement?

Denison produces electronic Statements. They are available for viewing on the first working day of each month, and are due approximately three weeks later.

Students can view their Statement by logging into their Self-Service account.

How to How to View your Statement [pdf] in Self-Service [pdf]

Please see Electronic Statement FAQ for more information on electronic Statements.

Can my parent also access my Statement?

Students can grant parents and others direct access to view their Statements.

Students, see how to grant access to a parent/other guest [pdf]
Students, log into Self-Service and Grant Access to parents or others
Parents, follow the instructions in the email you receive when your student registers you for the Denison Access system. Also, see how to Access information [pdf]
Parents, log into Access system (requires parent/other guest Access log-in)

How will I know my Statement is ready to view?

Each time a Statement is produced, a Statement Notification email is sent to the student’s Denison email address.

The Statement Notification email is also sent to any email addresses that are active on the Denison Access system for that student. If a parent needs to receive the Statement Notification and have direct access to the Statement, the student needs to grant them access.

What if I have a credit?

If there is a credit balance on your student account you may request a refund. Click here for a Refund [pdf] request form. Graduating seniors with a credit balance will automatically be issued a refund in mid- to late-June.

What are Denison Dollars?

Denison Dollars is the name of the campus debit account for Denison students. This account can be used for purchases in all Dining Services locations, the University Bookstore, University Copy Center, Slayter Union, Bandersnatch, campus vending machines, and the laundry rooms in eighteen of the residence halls. They may also be used to supplement your print allowance. The advantage of Denison Dollars is you can dine, shop, and do your laundry on campus without carrying cash. The Denison Dollars account and the Denison student account are two separate accounts (they are not related). Click here to learn more about Denison Dollars.

What is the difference between Denison Dollars and Flex Dollars?

Flex Dollars are an aspect of your meal plan and can only be used for food. Any Flex Dollars remaining at the end of the semester are forfeited.

Denison Dollars can also be used to purchase food, as well as many other goods and services. Denison Dollars can be purchased at any time and are unrelated to your meal plan. Any remaining balance on Denison Dollars carries over from semester to semester and from year to year. Provided there are no outstanding debts to the college, Denison Dollars can be refunded at the end of an academic year upon written request to Student Accounts.

Can I get a refund of the Denison Dollars I didn't spend?

Yes.

Provided there are no outstanding debts to the college, any unspent funds in your Denison Dollars Account can be refunded at the end of any academic year upon written request to Student Accounts. This happens automatically when a student graduates or withdraws. Click below to learn more about Denison Dollars.

Denison Dollars

Why doesn't my enrollment deposit appear on my statement?

Your Enrollment Deposit is held by the University during your term of enrollment. Upon graduation or timely withdrawal from Denison, the deposit is first applied to any outstanding balance on the student's account, and the remainder is refunded. The deposit is forfeited if a continuing student withdraws after June 1 for the ensuing Fall semester or after November 1 for the ensuing Spring semester. For any new or transfer student (a student who has not attended Denison during at least one semester), the deposit is forfeited if the student withdraws after May 1.

Can I waive the Activity Fee?

No.

The Activity Fee is mandatory for all full-time students. The Activity Fee provides basic support to the Denison Campus Government Association and the organizations they sponsor. It allows students to participate in a number of activities and events on campus with no out-of-pocket expense.

What is the Health Center Fee?

The Health Center Fee is required of all full-time students regardless of whether or not they have chosen to participate in the Student Accident and Sickness Insurance Plan. It provides basic support to the Student Health Service and covers general operating expenses. Students may visit a doctor at the Health Center at no charge; however, fees for supplies and services (e.g. inpatient care, medicine, laboratory tests and procedures, office surgery and medical equipment) will be charged to the student.

Can I waive the Health Center Fee?

No.

The Health Center Fee is mandatory for all full-time students and is not related to the Student Accident and Sickness Insurance Plan. The Health Center Fee provides basic support to the Student Health Service. Click here to learn more about the Student Accident and Sickness Insurance Plan.

If I have the student insurance why am I getting charges from the Health Center?

Charges from the Health Center include fees for inpatient care, medicine, laboratory tests and procedures, office surgery, medical equipment, etc. These charges are automatically charged to the student account. It is the student's responsibility to request that charges be submitted to the Student Accident and Sickness Insurance Plan. This can be done with a simple email to Beth Thorpe or the student can stop by Student Accounts. Students wishing to submit their Health Center charges to the Student Accident and Sickness Insurance Plan will need to notify Student Accounts every time they visit the Student Health Center.

What Meal Plans are available for 2013-2014?

The meal plans are reviewed and adjusted each year based on surveys of student use and preferences. The following meal plans are available for the 2013-2014 school year. Three traditional meal plans (A, B, and C) are available to all students. In addition to those, three Apartment Alternative Plans (1, 2, and 3) are available to students living in meal-optional housing (apartments and Homestead). One additional plan, the SRH Plan, is available only to seniors graduating in Fall 13 or Spring 14 who do not live in an apartment.

Traditional Meal Plans (Available to All Students)

	Meals	Flex Dollars per semester	Cost per semester
Meal Plan A	20 meals per week	$100 Flex Dollars	$2420
Meal Plan B	14 meals per week	$135 Flex Dollars	$2285
Meal Plan C	10 meals per week	$250 Flex Dollars	$2150

Apartment Alternative Meal Plans (Available only to Apartment Dwellers)

	Meals	Flex Dollars per semester	Cost per semester
Apartment Alternative Plan 1	100 meals per semester	$350 Flex Dollars	$1390
Apartment Alternative Plan 2	70 meals per semester	$400 Flex Dollars	$1205
Apartment Alternative Plan 3	5 meals per week	$50 Flex Dollars	$820

Senior Residential Housing Plan (Available only to graduating Seniors who do not live in Apartments)

	Meals	Flex Dollars per semester	Cost per semester
SRH Plan	100 meals per semester	$350 Flex Dollars	$1390

Students may make changes to their meal plan choice through the first two weeks of the semester. However, please note that changes made on or after registration day will have financial implications, as students are charged an appropriate daily amount for each plan, and these vary. Apartment Plans 1 & 2 and the SRH Plan are a flat fee and will be charged at the full semester price regardless of when added. Students may change their Meal Plan option by returning a completed Meal Plan Sign-Up Form to the Office of Residential Education and Housing. Residential Education and Housing places Meal Plan Sign-Up Forms in student Slayter boxes in late August for Fall semester and in January for Spring semester.

Meals are served at Curtis and Huffman dining halls. All seven meal plans allow the student to enjoy the Dinner Exchange meal in the Slayter Snack Bar, Sunday through Friday from 5:45 p.m. - 9:00 p.m. They also allow access to the "Late Night Option" available Tuesday night at Huffman dining hall and Thursday night at Curtis dining hall from 10 p.m. to 11 p.m.

Meals Per Week: Meal Plans A, B and C and Apartment Alternative Plan 3 have a designated number of meals available per week. Meals are based upon a full seven-day week, and will be prorated during shorter weeks. Unused meals will carry over from week to week, but will be forfeited at the end of the semester. Each visit to the dining hall, the Slayter Dinner Exchange or the Late Night Option is considered a meal.

Block Meals: Apartment Alternative Plans 1 and 2 and the SRH Plan have a set number of meals available to be used during the semester. The entire number of Block Meals are available up front (vs. being allotted on a weekly basis). All unused Block Meals are forfeited at the end of the semester. Each visit to the dining hall, the Slayter Dinner Exchange or the Late Night Option is considered a meal.

Flex Dollars: Flex Dollars can be used to purchase food at the Slayter Snack Bar, The Roost, Ultimate Baja, Pizza Hut, or the Corner Market, or to purchase meals for yourself or your friends and family inside the dining halls. All unused flex dollars are forfeited at the end of the semester.

Denison Dollars: Meal plans can be supplemented at any time with Denison Dollars, which are purchased through Student Accounts. Any unused Denison Dollars will carry over from semester to semester and year to year. Provided there are no outstanding debts to the college, any unspent Denison Dollars can be refunded at the end of any academic year upon written request to Student Accounts.

How do I change my meal plan?

Students are enrolled in the meal plan they chose during the housing lottery registration. Students not enrolled at Denison during the prior semester are placed on Meal Plan A.

Students may make changes to their meal plan choice through the first two weeks of the semester. However, please note that changes made on or after the first day of classes will have financial implications, as students are charged an appropriate daily amount for each plan, and these vary. Apartment Plans 1 & 2 and the SRH Plan are a flat fee and will be charged at the full semester price regardless of when added.

Students may change their Meal Plan option by returning a completed Meal Plan Sign-Up Form to the Office of Residential Education and Housing. Residential Education and Housing places Meal Plan Sign-Up Forms in student Slayter boxes in late August for Fall semester and in January for Spring semester. Please contact the Housing Coordinator in the Office of Residential Education and Housing with questions about the meal plan sign-up form.

How do I register my car?

To register your car, you must complete an electronic Vehicle Registration Form and provide a copy of your valid State Vehicle Registration. The fee is $85 during the 2012-2013 academic year.Cars which arrive on campus over the weekend should be registered on Monday.

To learn more about Vehicle Registration, click below.

How to Register your Vehicle [pdf] for 2012-2013 academic year

Students should always park in one of the parking lots designated for use by their class. Students should never park in visitor parking.

The 2013-2014 Vehicle Registration process will begin July 1, 2013.

My car will only be on campus for a couple of days. Do I still need to register it?

Yes.

A Denison vehicle registration sticker is not only a parking permit, but is required for roadway use of a motor vehicle. Cars, motorcycles, mopeds, vans, trucks, and all other motor vehicles must be registered with the University through Student Accounts. A student may purchase a temporary parking permit limited to a maximum length of 21 consecutive days (at a cost of $10). Vehicles with temporary parking permits are to be parked in the green parking area (First Year parking). For a 2012-2013 parking map, click below.

Student Parking Map (for this resource, please visit the "Student" section of MyDenison)

A friend will be visiting for the weekend. Where should she park?

A friend will be visiting for the weekend. Where should they park?

Friends who are not Denison students and are not Denison employees should park in Visitor parking spaces or in the first-year parking lot beyond Ebaugh Pond. If you have overnight visitors you should contact Security (by dialing 0) for instructions. This will help prevent your guest getting a ticket.

What happens if I withdraw from the university?

Withdrawal from the University at any time is official only upon written notice to the Vice President for Student Affairs. A request to the Registrar for a transcript of credits shall neither be considered a notice of withdrawal from the University nor a cancellation of a Room and/or Board reservation.

The enrollment deposit is forfeited if a continuing student withdraws after June 1 for the ensuing Fall semester or after November 1 for the ensuing Spring semester. For any new or transfer student (a student who has not attended Denison during at least one semester), the deposit is forfeited if the student withdraws after May 1.

In the event of an official withdrawal after the first day of classes, a student may receive a partial refund. Read Denison's policy on refunds due to withdrawal.

When will I get my 1098T?

The 2012 1098-T's were mailed to the student's home address on or by January 31, 2013. The 1098-T for 2012 includes reportable transactions that were posted to your student account during the calendar year 2012. For most students, this includes Fall 2012 and Spring 2013 which were billed in July and December of 2012.

If you graduated in May 2012, your 2011 1098-T may have been your last. This is because Spring 2012 charges would have been billed in November 2011. May 2012 graduates would get a 2012 1098-T only if there were additions or revisions to reportable transactions during the calendar year 2012.

The 1098-T (Tuition Statement) and accompanying informational letter should be helpful in determining if you qualify for the American opportunity or lifetime learning credits, or the tuition and fees deduction.

For more detailed information, including who qualifies, please refer to the information provided by the IRS. See the IRS website for more information, including the following and other forms and publications:

Publication 970 (Tax Benefits for Education)
Form 8863 (Education Credits)
Form 8917 (Tuition and Fees Deduction)

For questions on the tax law itself, please refer to the reference materials mentioned above or consult your tax advisor. For advice on how to calculate your tax credit, consult your tax advisor.

Gateways