Frequently Asked Questions (FAQ)

Listed below are the most frequently asked questions and answers for Dining Services.

 

How do I purchase a Meal Plan?

If you are a new student, you will receive the enrollment packet at home the summer before you come. If you are a current student, you would have signed up for a Meal Plan during the Spring Room Lottery.
 

What if I change my mind about the plan I chose?

Each semester you have two weeks during which you may elect to change your meal plan. To change your plan, simply stop by the Office of Campus and Residential Life in Doane.
 

If I live off campus, or in apartment housing, are there options for me?

Yes, we have three new meal plans designed exclusively for students who qualify to reside in Apartment-style housing and are not required to be on a meal plan. 
 

What happens if I lose my Student I.D. card?

Since your I.D. is your "passport" to Dining Services, you will have to either find your card or have a new one made. You can still gain entrance to the Dining Halls with a temporary "lost card voucher". These may be obtained at the checkstand at either Curtis or Huffman Dining Hall. They are good for two days so that you have time to find your card, or have a new one made in the Residential Service Centers. Your temporary card will not give you access to your Denison Dollars or Flex Dollars at any of the retail facilities, this is to protect your dollars in the event that someone else has your card and wants to spend your money. 
 

What are Denison Dollars?

Denison Dollars are a declining balance account where students can spend money that is deposited into an account. Money is deposited with the Cashiers Office and then transferred onto your Denison I.D. card. Cash Line prices in the Dining Halls are discounted for Denison Dollar customers. Money is usually available the next day after deposit.