ITS Help Desk, Fellows Hall 100A, (740)587-6395
| Lisa Bazley | Chief Information Technology Officer & Director, ITS, Fellows Hall 107 |
| bazleyl@denison.edu, (740) 587-6526 |
Technology Facilities & Services
Denison invests generously in technology for the campus community. Connecting to Denison’s network may be accomplished wirelessly from most anywhere on campus and provides a variety of electronic services such as Internet access, library resources, academic software, personal file storage and shared file repositories. A printing allowance of 1,200 pages per academic year is provided to each student and in combination with several public printing pods located within the academic and residential quadrangles, facilitates black and white printing needs directly from a personal laptop. Academic software titles are available for installation to one’s personal computer or may be accessed in many public and academic computer labs located throughout campus. Software available for personal installation are provided to students (no or low cost options) – including McAfee VirusScan (antivirus and antispyware software), Microsoft Office for Windows (2010) and Mac (2011), the Microsoft Windows operating system (Windows 7 32-bit and 64-bit), JMP, Mathematica and SPSS. Denison faculty and students use the Blackboard course management system for coursework materials. This platform is accessible on any personal laptop.
A Help Desk staffed by full-time technicians and student technology assistants is available to assist students with their computing needs. Located in Fellows Hall, the ITS Help Desk will help with network connectivity issues, software upgrades, accounts and passwords, viruses, and hardware problems. Go to Help Desk for more information.
Technology partners, Apple and HP, also provide academic pricing to Denison students. Go to Computer Recommendations for Students for more information.
Technology Policies and Rights:
In order to maintain a computing environment which best serves the needs and protects the rights of members of the academic community, Denison regulates the use of computers and other technology. Access to computers and technology services is a privilege granted by the university to all students, faculty, and staff. Technology users are required to abide by the Acceptable Use Policy. Access to the Denison network and other services can be suspended or denied for non-compliance with the policy. Access to information which is private or confidential, as determined by the owner or by the university, may be restricted. Likewise, access to some computer programs or features may require a special need or request.
Access to Denison technology services often requires authentication of a user’s identity. ITS may issue a login account and password for specific services. The account owner is responsible for all actions originating from an assigned account. Account passwords are within the control of a user to change and may not be shared. The ITS Help Desk will provide assistance with methods to share information if needed.
Some computing-specific actions are prohibited by university policy, such as:
accessing or using a computer account assigned to another person, OR sharing a password to a protected account with another person.
unauthorized access or attempts to access data, computer systems and/or networks on or off the university campus.
misuse, excessive use, or abuse of computer equipment, software, or supplies.
any deliberate act which denies or interferes with the access and use rights of others.
use of deliberately offensive, or obscene, language or other communication which has the effect of harassing or intimidating another person.
violations of copyright/civil law, including the unauthorized reproduction and use of copyrighted text, images, audio or video.
use of any computer network for commercial (money-making for either individuals or groups) purposes.
software theft or piracy, data theft, or any other action which violates the intellectual property rights of others.
In public computing facilities such as clusters or labs, normal rules of courtesy apply. The presence of any individual or group should not interfere with the work of others.
For more information, go to Information Technology Services.